Build stronger relationships with your clients.
Do you want to grow your business by leveraging stronger relationships with your clients?
Do you want to improve the efficiency of your customer management processes?
Julie Beschell, Principal Consultant
Background
Antiope Consulting is a boutique Customer Relationship Management (CRM) and Case Management consulting firm.
We specialize in helping our clients to deepen and strengthen their relationships with their customers by leveraging technology to improve marketing, sales and service. We also support public sector and member management clients to implement CRM tools where selling is not the prime motivator to the relationship.
Antiope Consulting provides vendor-agnostic consulting services including:
Vision and strategy specification for customer management across channels
Process redesign and customer journey definition
Requirements gathering and user story development
System selection services
Project management for omni-channel technology and process change implementation projects
Organizational change management
Over the past 20 years we have delivered successful Customer Relationship Management and Case Management engagements with Financial Services, member management and public sector clients in Europe, North America and the Middle East.